Terms and Conditions
Terms and Conditions
Your Chemco account representative will provide you with current pricing at any time. Prices are subject to change without notice.
All products must be ordered in quantities as provided by Chemco’s catalog.
Chemco can provide private labeling if the product category ordered meets the required quantity minimum. Setting up a private label account requires extra lead time to process artwork and receive the necessary approvals. An initial artwork set up charge will apply.
On approved credit orders, terms MAY be offered. Past due invoices are subject to a 1.5% per month late fee and delayed delivery.
Chemco accepts Visa, MasterCard, and American Express for payment. Credit card payments for merchandise will be accepted and processed only at the time the order is shipped and invoiced. Credit card payments will also be accepted for outstanding invoices.
The customer is responsible for all freight charges on all merchandise orders quantities.
Chemco can drop ship your order if requested.
Phone Scheduling of Deliveries:
If there is a charge assessed by the freight companies for phone scheduling of deliveries. Payment of this charge is the customers responsibility, and will be included on your invoice.
Proof of Delivery:
Proof of delivery is available for a $10.00 charge.
Back Orders and Discontinued Products:
All back ordered products will be shipped as soon as they are made available. Customers will be notified of backorders and product status can be obtained anytime from your Chemco representative or our customer service department. The customer also will be notified if a product in our catalog has been discontinued. If available, a substitute product will be recommended.
Additions or Cancellations to an Existing Order:
Chemco will do its best to accommodate changes or additions to an existing order. Additions to an existing order that has already been shipped will be treated as a new order, subject to the same terms and conditions. Cancellation of all or part of an existing order will be processed if possible; however, Chemco cannot be held responsible for merchandise that has already been shipped or is in the process of being shipped. This policy does not apply to private label orders.
Products ordered in error may be returned with a Chemco issued return authorization (RMA) from Chemco. Invoice number and order date must be requested within 45 days from the date of the invoice. All returned products are subject to a 20% re-stocking fee plus freight. Discontinued product may not be returned at any time.
Individual product warranties vary. See your Chemco representative for details. Chemco manufacturing company warrants the buyer that Chemco products will be free from defects in material and workmanship for the listed warranty period. Any defective Chemco product that fails during the applicable warranty will be replaced free of charge, exclusive of labor. The defective product must be undamaged and returned to Chemco at 4810 70th Ave. Kenosha, WI 53144 for inspection. Chemco’s obligation is limited to replacement of goods that are proven to be defective. The full warranty period, for any defective Chemco product actually purchased by the buyer, will apply to its replacement. Upon receipt of returned goods, Chemco, will check all product for personal damage. These warranties and remedies do not apply to any products or components that have been subject to misuse (including any use in violation of Chemco’s instructions for that product) and neglect (including inadequate maintenance, improper storage, incorrect installation or that have been damaged in transit). The forgoing warranties and remedies are exclusive and there are no other warranties, oral or written, expressed or implied, with respect to any products sold hereunder, whether as to merchantability fitness for a particular purpose or any other matter. Chemco will not, under any circumstances, whether as a result of breach of contract, breach of warranty, tort or otherwise, be liable for consequential, incidental, special or exemplary damages including, but not limited to, loss of profits, revenues, loss of use or damage to any associated equipment, cost of capital, cost of substitute products, facilities or services, downtime costs, or claims of buyer’s customers. Liability on any claim of any kind for any loss or damage arising out of, resulting from, or concerning any aspect of this agreement or from the products or services furnished hereunder, shall not exceed the price of the specific product or shipment that gives rise to claim. This warranty is void if payment in full is not made in accordance with the invoice terms. Warranty periods become effective with the date of purchase.